Introduction to Hospitality Operations

About the Book: Hospitality operations encompass the various functions and services required to manage and deliver exceptional guest experiences in the hospitality industry. This book explores key areas such as front office operations, housekeeping, food and beverage management, and guest services. Designed for students, industry professionals, and those interested in a career in hospitality, it provides a comprehensive overview of operational procedures, best practices, and strategies for enhancing guest satisfaction. With a focus on practical insights and real-world applications, it prepares readers for successful careers in the dynamic field of hospitality.

Print ISBN: 9781682509432 | $ 130 | 2025 | Paperback

Subject: Hospitality and Tourism

Editor: Dr. Mark Merchant

About the Editor: Dr. Mark Merchant holds a Ph.D. in Hospitality and has extensive expertise in various aspects of the hospitality industry. His research includes low-alcohol and non-alcoholic drinks, tequila, mezcal, self-serve beverages, and emerging trends like pink drinks. Dr. Merchant is an active participant in both academia and industry, engaging in seminars and workshops that address current trends and challenges in hospitality. His dynamic approach and in-depth knowledge make him a compelling speaker and thought leader in the field.